Privacy

Last updated: 2026-05-29

This page applies to Pleres Group, Pleres Midstream, and related Pleres entities, who jointly control how this information is handled. Postal address: 94 W 1st St, Ste 120, Edmond, OK 73003. This page describes what we collect, what we do with it, and who we share it with.

What we collect

From the contact form: Name and email (required). Organization, phone, basin, inlet conditions, stream source / custody point, and free-form notes (optional, as you provide them). Route selection and entity identifier from the URL.

From SMS: see SMS below.

From server logs: time of submission and route. On suspected-bot submissions (when the honeypot field is filled), we also log a salted one-way hash of the originating IP, for abuse detection only.

What we do with it

• We store your contact-form submission in our CRM (Attio) as a Person record. If your email is from a work domain, we also derive a Company record from the email domain so we can route the inquiry. The body of your message is attached as a Note.
• We send a confirmation email from hello@pleres.group through Microsoft 365. The email confirms receipt and our reply window. We don't add you to a marketing list.
• We log request metadata (timestamp and route) on the server. On suspected-bot submissions, we additionally log a salted one-way hash of the originating IP. We do not log IP on legitimate submissions. Used for abuse detection only. Not analytics. Not profiling.
• Phone numbers from the contact form are stored as contact information for direct outreach by a Pleres representative. They are not enrolled in SMS automation.

Who we share it with

• Cloudflare: DNS, edge proxy, request-level analytics. https://www.cloudflare.com/privacypolicy/
• Vercel: website hosting. https://vercel.com/legal/privacy-policy
• Attio: our CRM. https://attio.com/privacy
• Microsoft 365: email, SMS, tenant infrastructure. https://privacy.microsoft.com

We do not sell, rent, or trade your information. We do not share it with advertisers, brokers, or analytics aggregators.

SMS

If you are an active client of Pleres Group or Pleres Midstream, we may send transactional SMS: replies to inquiries, scheduling, and operations updates. We do not send marketing SMS. We do not auto-enroll prospects, form submitters, or new contacts.

SMS is transported through Microsoft Teams Phone and the underlying US wireless carrier. Standard message and data rates may apply.

Pleres SMS is delivered only to recipients in the United States. We do not send SMS to EU/UK numbers.

Reply STOP to any message to opt out. Reply HELP for help, or email hello@pleres.group.

See SMS Terms for full SMS program terms.

Retention

We retain CRM records as long as you remain a contact of interest or until you request deletion. We may prune inactive records over time.

Confirmation emails, server-side abuse-detection logs, and SMS content are retained per the relevant upstream provider's policy (Microsoft 365, Cloudflare, Vercel, and the wireless carrier respectively). Links to those policies appear above.

What you can ask us to do

You can ask us to access, correct, or delete your records by emailing hello@pleres.group.

Categories of personal information we collect (CCPA/CPRA): identifiers (name, email, phone), professional information (organization, role context you provide), and internet activity (IP, timestamp). Business purposes: responding to your inquiry, routing it to the correct Pleres entity, sending a confirmation email, and detecting form abuse. We do not use this information for cross-context behavioral advertising. We do not sell or "share" your personal information as defined by CPRA. California residents have the right to request access, correction, deletion, and to limit use of sensitive personal information. We do not collect sensitive personal information through this site.

For EU/UK residents (GDPR/UK GDPR): the lawful basis for processing your contact-form submission is our legitimate interest in responding to a business inquiry you initiated (Art. 6(1)(f)). You may object at any time by emailing hello@pleres.group. SMS is US-only and not directed to EU/UK recipients.

Contact

Questions about this policy: hello@pleres.group.